The Ribbon SWe Edge portfolio has been providing reliable and secure Session Border Controller (SBC) solutions for years. With the release of version 12.0, the portfolio is taking a major step forward with the introduction of impressive high availability capabilities, including mid-call failover. When combined with Microsoft Teams Direct Routing, organisations can take advantage of even more benefits by increasing flexibility.
Mid-call failover is a crucial feature for organisations that rely on real-time communication services such as Microsoft Teams Direct Routing. In the past, if an SBC failed mid-call, the call would be dropped whilst the voice path would find its redundant route. With the new high availability capabilities in Ribbon SWe Edge version 12.0, organisations can now ensure that their real-time communication services remain uninterrupted, even in the event of an SBC failure.
The high availability capabilities in Ribbon SWe Edge version 12.0 are based on a "hot standby" model. In this model, two SBC instances are deployed in an active-standby configuration, with one instance actively processing traffic and the other instance standing by as a backup. If the active instance fails, the standby instance takes over seamlessly, ensuring that traffic continues to be processed without interruption. This includes the seamless transfer of calls whilst they are in progress.
Starting Friday, April 28th, 2023, the high availability capabilities in Ribbon SWe Edge version 12.0, will be available for KVM and VMware platforms. This represents a major step forward for real-time communication services. By ensuring that calls and other real-time traffic remain uninterrupted, even in the event of an SBC failure, and by providing organisations with the confidence that the solution is available with a more reliable, secure, and consistent experience.
In conclusion, the high availability capabilities in Ribbon SWe Edge version 12.0 represent a major step forward for real-time communication services. By ensuring that calls and other real-time traffic remain uninterrupted, even in the event of an SBC failure, organisations can provide their users with a more reliable and consistent experience. This is especially important in industries like healthcare, finance, and emergency services, where real-time communication services are critical to daily operations.
If you would like to find out more, please contact us and we would be happy to discuss this.
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