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Meeting Between Colleagues

Working with Microsoft Teams

Microsoft Teams is an all-in-one messaging application that provides a workspace for real-time collaboration and communication, meetings, file and app sharing. It's the ultimate solution for your organisation's communication needs, providing a single platform for seamless communication and collaboration.

With Microsoft Teams, you can enjoy rich chat with text, audio, video, and file sharing. You can have a private chat to develop an idea, then share it with the entire organization. Teams also allows you to store all your files, documents, and more in one place. You can integrate your favorite business application whether it's a Microsoft or 3rd party application.

Microsoft Teams Phone is an extension of the Teams app that enables calls from one Teams app to another. It also allows making and receiving calls to and from landlines and mobile phones on the PSTN (Public Switched Telephone Network) in Teams. This service is available in several options, providing a cloud-based enterprise-grade phone system within the Microsoft Teams Desktop or WebClient with features such as hold, blind and safe transfers, and reporting features for professionals who manage calling solutions.

At Voice Consultancy, we can provide guidance on delivering enterprise voice using Microsoft Teams. With over 20 years of experience in the telecoms industry and extensive knowledge of PBX routing and configuration, we can ensure that all your concerns are addressed, providing a seamless transition. We can help you choose the right solution that fully supports and embraces Microsoft Teams Phone.

Microsoft offers several solutions to provide connectivity to the PSTN network for telephony services. Whether you choose Microsoft Calling Plans, Direct Routing, or Operator Connect, we are here to advise based on your specific requirements. We can help you understand the features and capabilities of each option and recommend the best fit for your business.

In summary, Microsoft Teams provides a powerful communication and collaboration platform for your organisation. With Microsoft Teams Phone, you can extend the platform to support enterprise-grade phone system features. At Voice Consultancy, we can provide guidance and support to help you choose the right solution that fully supports and embraces Microsoft Teams Phone.

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