Hybrid Deployments for your Telephony Needs

At Voice Consultancy Ltd, we understand that hybrid deployments require a deep understanding of existing telephony services and the business requirements that drive them. We specialise in working with departments to understand their needs and provide an agnostic approach to their solutions. Whether it be a phased approach to a complete migration or permanent interoperability between solutions, we can help, advise, architect, and deploy the end-to-end solution.

We offer a multitude of solutions, from simple call routing to complex contact centers, and each element is carefully analysed to ensure that it meets your needs and provides assurance to your users, whether they are onsite or remote. We are proud to be able to provide such a comprehensive service and are confident that we can help you find the perfect solution for your business.

One common scenario that we encounter is the need to integrate Microsoft Teams with legacy PBX systems. This may be necessary for various reasons, such as maintaining existing phone numbers or taking a phased approach to a complete migration. To accomplish this, we offer a variety of solutions tailored to your specific needs, such as:

Direct Routing - We can use Direct Routing to connect your existing PBX system to Microsoft Teams, allowing you to leverage your investment in existing PBX hardware and infrastructure while also enjoying the benefits of Microsoft Teams Phone.

Hybrid Calling - We can help you configure a hybrid calling environment, where calls are routed between your legacy PBX system and Microsoft Teams Phone based on your business needs.

SIP Trunking - We can help you configure SIP trunks to route calls between your legacy PBX system and Microsoft Teams Phone, providing a cost-effective solution for your communication needs.

Our methodology is designed to ensure a friendly and professional approach while also providing the necessary approvals to ensure a successful deployment. By working closely with key stakeholders, we can ensure that the outcome of your projects will be a success for your business. We are confident that the end result will meet and exceed your expectations.

At Voice Consultancy, we have the knowledge and experience to meet and exceed your expectations, and offer a variety of services customised to fit your specific needs.